Drive a car, get paid. Not complicated. So why has Uber lost well over $1 billion? The answer may surprise you.
Uber is trying to force women who say they were sexually assaulted by drivers to resolve their claims behind closed doors rather than in the courts, a move that critics say silences victims and shields the company from public scrutiny.
Uber is dismantling a secret weapon it used against local regulators who have been trying to curtail or shut down its ride-hailing service in some cities around the world.
But the bigger news is that Uber had this weapon at all. It positions the company as a secretive, win-at-all-costs, non-transparent organization. Just what you want in a company trying to gain your trust.